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新人教育
古参の隠居

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山本 茂
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shigeru@bremen.or.jp

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新人さん、いらっしゃい!

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	新人は常にあらわれる
		どんどん人は生まれる = 新人はあらわれる
		新人でない人も場合によっては新人
	多くは単なるユーザである
		管理者予備軍かも知れない
		現状は候補ではない
	道具として使えればいい
		OS自体に興味がある人は少ない
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新人に書籍/FAQ/QandAは役に立つか

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	存在を知らない
	存在は知っていても理解できない
		すべての人が読めばわかるわけではない
		「ソースを見れば分かる」というのと違いはあるのか
	自分の知りたいことがどれに当たるのか分からない
		対象とするユーザからハズレていたら意味はない
	そもそも読む気がない
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なんでそういう答え方しかできないの?

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	自分の伝えたいことは相手に伝わっているか
		わずかな言葉遣いの違いが誤解をまねく
	オンラインコミュニケーションは難しい
		「あなたはオフラインでも同じような会話をしてますか?」
	効率を持ち出しても意味はない
		そもそもメーリングリストやネットニュース自体が無駄なんだから
	答えたくないのなら答えなければいい
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beginnersの現状に思うこと

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	usersとの違いが見えなくなってきた
		解答者に違いを出そうとする意識はあるのか?
		すなおに答える気がないなら答えなければいいのに
	回答は難しい
		内容的に難しい質問に対する答え方
		答えない方がいいと思ったときの答え方
	98に関する質問の比率が多い気がする
		単に98ユーザの比率が多いだけかも?
		PCをやっている人間は結構分かっている人が多い?
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古参の隠居

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	どんな世界も古顔が口を出しすぎるとろくなことはない:-)
	楽隠居のための新人教育
		後を次ぐものが居ないと隠居させてもらえない
	過去の借りは返し終わったか
		新人教育は過去の借りを未来で返すようなもの